This post is written by Julie Melnick, founder of SkySquad.
This winter break, forget about stressing at the airport! SkySquad is coming soon to Dulles Airport to make your airport experience easier than ever! SkySquad is an airport service dedicated to improving the customer service experience for anyone who needs an extra hand. They meet customers at the entrance of the airport, or at their car rental drop off, and assist them with everything to get them to their gate calmly and easily.
As a frequent traveler with two young children, I often struggled to carry my carseat, diaper bag, carry on luggage, and my two children. I used to live in Southern California, and traveled often to Florida to see my family with a toddler and baby in tow. About 7 years ago, in 2012, I created a service called Nanny in the Clouds, which was named one of Entrepreneur Magazine’s 100 Brilliant Business Ideas of 2012.
Nanny in the Clouds’ business model called on travelers helping travelers while on the same flight. With over 4,000 registered customers, we certainly had demand, but there was no central location to start. We had customers from San Francisco, Chicago, NY, DC, London, Sydney, and everywhere in between. I knew that I wanted to create a way to improve the customer service experience for travel, but it took several more years before coming up with the new concept.
I created SkySquad with the goal of helping moms just like myself get through the airport with ease. In addition to helping moms and dads, we can also provide help to seniors and those with language barriers, as our assistants are fluent in Spanish, Russian, and Romanian.
SkySquad provides travelers with a personal assistant at the airport. All assistants have childcare experience and are able to assist with luggage, loading items on the security belt, and help navigate through the airport to the gate.
Click here to book an assistant to help you with everything from check in thru security as well as at the gate, all for only $30 per hour. Priceless!
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